An Introduction to VoIP
If you have an ear for the latest computer
craze, technology fad, or nifty gadget, then
you've probably heard about VoIP. What is VoIP?
Let's start by defining what exactly "VoIP"
means. VoIP stand for Voice over Internet
Protocol. It comprises an emerging set of
applications and protocols that allow you to
make telephone calls over the internet. The
popularity of VoIP has really been catching on
and is already starting to replace existing
telephone networks. Some people have cancelled
their traditional phone service and now
exclusively use VoIP.
You may have thought that VoIP only worked from
computer to computer, and that was the original
intent. Of course, you can use it this way, but
VoIP has been further developed into a telephone
network in its own right. Using VoIP, you can
call any phone anywhere in the world, and can
receive calls with phones connected to the
internet or a LAN (local area network).
Background
VoIP was born back in the "stone age" of
the internet, that is, 1995, when
Israeli computer enthusiasts made the
first voice connection between two
computers.
That same year this technology was developed
into a software package called Internet Phone
Software. All you needed to talk to another
computer was a modem, sound card, speakers, a
microphone, and, of course, a computer. VoIP was
born.
This software compressed and digitized the audio
signal and then sent the data over the internet
in discreet "packets". These voice connections
could only occur between computers that had the
software installed. Like many new technologies,
it wasn't very pretty at first. Sound quality
was poor and vastly inferior to the audio
quality of a standard phone network, which, by
the way, isn't really that good either, in "hi-fi" terms.
But of course, this was just the beginning. The
technology continued to be developed and by 1998
gateways had been established allowing
PC-to-phone connections. Later that year,
phone-to-phone connections were possible using
the internet to transmit the audio. The
phone-to-phone connections still required a
computer to initiate the call, but once the call
was established, callers could use a regular
phone set.
VoIP Today
VoIP is fast becoming a big business, with the
major telcom's getting on board offering VoIP
service. Service is available for both
commercial and residential use, ranging from
PC-to-PC service, all the way up to
phone-to-phone.
Internet phones (or "ip phones") are available
that plug into a USB port or directly into the PC's sound card. These phones look much the same
as that old thing sitting on your desk, with
number pads and customizable ringers. It's even
possible to bypass the computer entirely by
plugging the phone into your broadband or cable
modem. We find it especially ironic that to
bypass the traditional phone network you can
plug an ip phone into your broadband modem which
is connected to, of course, your phone line.
How does VoIP Work?
The first thing that needs to happen is that
your voice needs to be converted into bits and
bytes, otherwise known as digitized. Your voice
is “sampled”, a process that divides the analog
sound into discrete bits of data that are
assigned a numerical value. Once digitized, the
data can then easily be compressed.
This digitized and compressed data is then split
up into packets of about 1500 bytes for easy
transmission over the internet. Along with the
raw voice data, these packets contain
information about the packet's origin, the
intended destination, and a timestamp that
allows the packet to be reconstructed in the
correct order. Once these packets arrive at
their destination, they are put back together
(in the right order) and converted back into
analog sound so the party at the other end will
understand what you're saying.
Now, this is a lot of stuff that needs to happen
at, essentially, the speed of light. To avoid
significant delays from occurring, a broadband
connection is required to use VoIP. Since more
and more businesses and residential customers
are now using broadband, converting to VoIP
should be relatively simple for many computer
users.
And there you have it! A quick introduction into
one of the latest hot new technologies! You can
save a bundle in long distance charges by
utilizing your broadband connection and an ip
phone to make and receive calls over the
internet with VoIP.
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