VoIP Features
VoIP is well known for offering an incredible
array of features with their monthly service.
Many of those popular and useful calling
features you pay for with the regular phone
companies, are often free as part of monthly
VoIP service plans. This list of VoIP features
helps you to determine if VoIP service provider
you're interest in offer the features best
suited to you? 3-Way Calling
Hold conference calls by initiating a connection
with a third person when engaged in a call with
another party. This allows three people talk
talk simultaneously. 911 Emergency Dialing
Allows calling to your local emergency handling
dispatch center. Some VoIP service providers
also offer E911 which enhances the amount of
information transferred to the emergency service
when a call is placed to 911 such as name,
address and phone number details. Area Code
Selection
The ability to choose what area code you want
your VoIP based service phone number to have.
For example if you live in the 206 area code but
wish to have a 453 area code, this feature
increases your chances of being able to obtain a
number within that area code. Call
Forwarding
Lets you redirect incoming calls to your VoIP
number to another number of your choice either
all the time, or only when your phone does not
answer or is engaged. Call Hunt
When subscribed to a VoIP service provider and
have multiple phone lines, when one line does
not answer a call or is engaged in a call, the
call can be automatically routed to the other
lines. Caller ID
Displays the phone number of the person calling
you on the screen of the VoIP phone, allowing
you to choose whether you wish to answer the
call or not. Caller ID Block
When placing a call, you can choose to block the
other party from seeing your details on their
caller ID display. This is ideally used to
assist in protecting your privacy when placing
calls. Caller ID with Name
Displays the name and phone number of the person
calling you on the screen of their VoIP phone,
allowing you to choose whether you wish to
answer the call or not. Call Return
When a call is made to your phone that is either
picked up or not, you can use the call return
feature to obtain the phone number of that
calling party. Call Transfer
Once a call is answered, you can have that call
transferred to another phone number of your
choosing. Call Waiting
When engaged in a phone call and another party
attempts to call, you are notified by either a
visual or audible alert that another party is
attempting to contact you, with the ability to
switch between that part and the original party.
Directory Assistance
This service when dialed offers the assistance
of an operator or automated system to find a
residential, business or government phone number
at either free of charge or nominal fee. Do
Not Disturb
Is a mode that automatically directs all
incoming calls to your voicemail, thus
preventing the user from being disturbed by the
phone ringing. In-Network Calls
In-network calls usually refers to a subscribers
ability to call any other party that uses the
same VoIP service provider, free of charge as
part of their monthly service plan. Redial
Ability to easily dial a number you previously
dialed, often from a queue of previously dialed
numbers, often with the convenience of single
button. Voicemail
The ability for callers to your phone number to
leave a message in the event it is busy or is
not picked up. Voicemail Enhanced or
Voicemail Plus
Callers are able to leave a message when your
phone line is either busy or not answered.
Typically enhanced versions of voicemail
services offer longer message recording times,
customizable greeting messages, longer message
retention times and more call back related
features then standard voicemail services.
* Not all service providers will offer all of
these services. The names and descriptions of
these services may differ between service
providers, please check your service provider to
determine what exactly is offered.
|
